Must-know for Buyers
To ensure a smooth and secure purchasing experience, please carefully review the important points below before placing an order with mashangauto.com.
1. All Vehicles Are Sold on a First-Come, First-Served Basis
Stock moves quickly. A vehicle is only reserved once we receive your T/T payment copy within the required time frame.
Without timely payment, the vehicle may be sold to another buyer.
2. Always Verify the Invoice Before Paying
Mashangauto.com issues official invoices that include:
Our verified bank account information
Payment instructions
Validity period
Vehicle details
If you receive any suspicious or altered payment details, contact us immediately for confirmation.
3. Payment Must Be Sent Only to the Bank Account Listed on the Invoice
For your security, do not transfer money to any account not listed on your official invoice.
Mashangauto.com is not responsible for payments made to incorrect or unauthorized accounts.
4. Shipping Schedules Depend on Payment Timing
Your shipment will be booked only after we confirm your payment.
Delays in sending your T/T copy may result in missing the earliest available shipping schedule.
5. Duties, Taxes & Clearance Fees Are the Buyer’s Responsibility
Every country has different tax and import regulations.
Buyers must pay:
Customs duty
VAT or tax
Clearing agent fees
Any additional port charges
These fees are not included in the vehicle price.
6. Vehicle Condition and Inspection
All vehicles are inspected before export.
However, please understand:
Used vehicles may have minor wear consistent with their age.
Exact condition is described in vehicle photos and notes.
If you need extra photos or videos, feel free to request them.
7. Document Handling
After shipment, you will receive:
Bill of Lading (B/L)
Export certificate or deregistration document
Commercial invoice
Packing list (if applicable)
Keep these documents safe—your clearing agent will need them for customs clearance.
8. Work with a Trusted Clearing Agent in Your Country
A professional clearing agent will help you with:
Customs procedures
Duties and tax calculation
Vehicle release at the port
Local registration requirements
We strongly recommend contacting your clearing agent in advance.
9. All Sales Are Final
Once a shipment is arranged and documents are issued, orders cannot be canceled.
Please make sure you are fully confident in your purchase before payment.
10. Communication & Updates
mashangauto.com will keep you updated throughout the process.
Make sure to:
Check your email regularly
Provide your correct phone number and WhatsApp (if available)
Respond promptly to avoid delays
See More Service
How to buy?
Learn the simple step-by-step process to purchase your desired vehicle smoothly on MSauto.
How to pay?
Discover the secure and convenient payment methods available for completing your order.
Shipping
Get clear information on our fast, reliable global shipping options and delivery procedures.
Must-know for buyers
Essential tips and key details every buyer should know before placing an order.