The Leading Export Platform in China

Questions & Answers

Frequently Asked Questions

MashangAuto is a professional automotive dealer and supply chain partner rooted in Chongqing, China—a core hub of the nation’s automotive manufacturing and export industry. We specialize in providing a comprehensive portfolio of automotive solutions, covering new and used vehicles across all major Chinese brands (including new energy leaders like BYD and Geely, as well as commercial vehicle manufacturers).
Beyond vehicle sales, we serve as a trusted supplier of genuine auto parts, leveraging a well-established inventory network to ensure fast access to components for diverse models. Our flagship offering is end-to-end one-stop auto export services: from helping clients select vehicles tailored to their market needs, conducting rigorous pre-shipment inspections, to handling all export formalities (license applications, customs declaration) and coordinating logistics—streamlining the complex cross-border process that many buyers face.
We also align with China’s global leadership in new energy vehicles, placing strong emphasis on supplying EVs and hybrids that meet international standards, supported by our expertise in navigating regional regulations and export requirements. Whether for B2B bulk orders, dealer partnerships, or individual purchases, MashangAuto aims to be a reliable bridge connecting global buyers to high-quality Chinese automotive products and services.

It doesn’t matter, we will help you to complete this task. Before that, you can click to learn more about how to import cars from China. And you can also click to learn more about FAQs about trading. Leave a message to contact us, we will provide you with satisfactory service.

The year listed on the vehicle’s details page refers to the vehicle’s year of manufacture, not its year of manufacture. If we don’t explicitly state a vehicle is used, it’s considered brand new. Our used vehicle listings will clearly indicate this. If you’re interested in purchasing a used vehicle, please contact us and we’ll source used vehicles based on your needs.

To make this website accessible to non-English speakers, we’ve installed a translation plugin that allows you to translate the website’s English content directly. You can switch between the following languages ​​in the lower left corner of the page: Arabic, English, French, Arabic, Portuguese, Russian, Spanish. However, because the translations are machine-generated, some meanings may not be accurately conveyed. If you encounter any questions or have any concerns about the content, we recommend that you refer to the English version for the most accurate information.

The vehicle’s system language varies by brand. Some models come with a pre-installed English system, while others have a Chinese system that requires an external engineer to convert it to English—this conversion service will incur an additional cost. For specific details about the model you’re interested in, please reach out to our sales manager.

Yes, we do. Like many Chinese car dealers that provide both new and used car options, we also offer quality used vehicles. All our used cars go through strict inspection and certification processes to ensure their quality and reliability. When you’re looking to buy a used car, you can consult our business manager directly—they will provide detailed information about the vehicle’s condition, as well as the warranty coverage and additional services we offer as a dealer.

To import cars from us, just pick your desired cars, request a booking, let us do the quality check, receive an invoice, then make payment and we’ll arrange shipping.

Yes, numerous Chinese car brands and dealers enable customers to customize vehicles. You can select exterior colors, interior materials, and additional features and configurations. Discuss your needs with the dealer’s business manager to learn about available options and timelines. And Mashangauto is here to serve you.

Importing electric cars from China is a smart choice as China leads globally in new energy vehicles. Its robust and integrated supply chain keeps costs down, making EVs and hybrids highly cost-effective. Technologically, Chinese EVs excel in battery tech for longer ranges and fast charging, and also in intelligent driving with advanced systems. Plus, there’s a huge variety of brands and models to pick from, all backed by strict quality standards driven by strong government support for the industry.

To ensure the legality of vehicles bought from a Chinese car dealer, focus on three key points. First, verify the dealer’s qualifications—confirm they hold legal authorization to sell Chinese – brand vehicles. Second, check the vehicle’s documents thoroughly to ensure essentials like import certificates, certificates of conformity, and insurance are complete and valid. Third, understand your local laws, especially the regulations on importing and selling Chinese cars in your country. You can also contact us directly; we’ll assist you with these checks to ensure everything is in order.

After you purchase a vehicle, we will handle a full set of export procedures including vehicle inspection, export license application, and customs declaration. Under normal circumstances, this process takes about 15 to 20 working days.
Specifically, the vehicle will first undergo a professional inspection to ensure it meets export standards. Local inspection for ordinary vehicles can be completed quickly, while inspections with CMA-qualified institutions will be arranged promptly if needed. Next, we apply for the export license through the “Unified Platform of Ministry of Commerce Business Systems”. With complete materials (such as sales contracts and inspection reports), the license is usually approved within 1 to 3 working days. Finally, we complete customs declaration via the “Single Window” system—thanks to paperless verification of electronic licenses, customs clearance can be finalized in just hours in optimized ports like Dalian.
The overall timeline is relatively stable, though it may be slightly adjusted based on factors like vehicle type (new vs. used cars) and whether additional preparations (e.g., vehicle conditioning) are required. We will keep you updated on the progress at each stage to ensure smooth procedures.

BYD, Geely, Li Auto, AITO, Voyah, Jetour, Avatr, Xpeng etc. are all famous car brands in China.

Absolutely. China’s electric vehicle (EV) industry stands as a global leader, and its reliability is underpinned by rigorous standards, proven real-world performance, and advanced technological foundations.

1. Vehicle Sales

  • New Car Sales: We offer a full range of Chinese-brand new cars, spanning market segments from economy models and luxury SUVs to electric vehicles. This diverse lineup ensures we meet the needs of individual buyers, corporate clients, and local dealers alike.
  • Used Car Sales: We provide certified used cars, all of which undergo a strict 128-point inspection (covering engine performance, chassis safety, and electrical systems) and come with quality assurance. This guarantees reliability for customers purchasing used vehicles.

2. Spare Parts Supply

  • Original Spare Parts: We supply genuine original spare parts for all models we sell, ensuring consistency with the vehicle’s original configuration and maintaining repair quality.
  • Fast Delivery: Leveraging a complete spare parts supply chain and intelligent inventory management system, we can quickly respond to customer needs—general parts are available for shipment within 24 hours, and special parts are delivered within 3–7 working days.

3. Vehicle Inspection & Evaluation

  • Vehicle Health Check: We provide comprehensive vehicle health checks, including diagnostic tests for power systems (batteries for EVs, engines for fuel cars), safety components, and electronic controls. Detailed reports help customers understand the vehicle’s current status and potential issues.
  • Used Car Evaluation: For used cars we acquire, we conduct professional evaluations based on market conditions, vehicle age, mileage, and condition. This ensures fair and reasonable pricing for each used car.

4. Export Procedure Handling

We take charge of all paperwork and formalities required to export vehicles from China, including vehicle inspection, export license application, and customs declaration. This saves customers the hassle of navigating complex cross-border procedures.

5. After-Sales Service

  • Warranty & Quality Assurance: For customers looking to become local dealers, we can customize warranty and quality assurance plans (such as 1-year/20,000km basic warranties or extended coverage for key components) through consultations with our business managers.
  • After-Sales Repair Center Construction: We offer tailored solutions for building local after-sales repair centers, including site planning (workshop layout, equipment placement), qualification guidance (local industry certification application), and standardized service process design.
  • Equipment Provision: We supply professional repair equipment matching Chinese vehicle models, such as EV battery diagnostic instruments, chassis alignment machines, and engine testing tools—all from certified manufacturers to ensure repair accuracy.
  • Engineer Training: We provide online and offline training for repair engineers: online courses cover basic vehicle maintenance knowledge and model-specific repair tutorials (updated quarterly), while offline hands-on training (held at our China-based training center or on-site locally) focuses on practical operations like EV battery replacement and intelligent system debugging.

6. Customer Care & Consultation

  • Personalized Consultation: Our sales team offers one-on-one personalized consulting, helping customers select suitable vehicles and solutions. We provide in-depth support for customers planning to sell Chinese cars locally, including market demand analysis and B2B cooperation model recommendations (e.g., bulk purchasing, regional agency).
  • Customer Care: We value every customer feedback and have a dedicated customer service team that responds to inquiries within 4 working hours. We also conduct regular follow-ups (post-purchase, post-export) to continuously improve service quality and customer satisfaction.

Yes, we do offer warranty services for the vehicles you purchase. The specific terms of the warranty—such as coverage duration, protected components, and service scope—vary based on two key factors: the quantity of vehicles you order (e.g., individual purchase vs. bulk order) and the specific model (new energy vehicles, fuel vehicles, or commercial vehicles may have different plans). For detailed information that matches your purchase needs, please reach out to our business manager; they will provide you with a customized warranty explanation.

We work directly with the factory, which not only guarantees the factory price, but also the quality of the car. There is no middleman, and we go directly from the factory to the buyer.

We are one of the top 10 car dealer teams in China and have experience working with dealers all over the world.

Buying a car from a Chinese car dealer comes with three key advantages that align with diverse buyer needs. First, there’s strong price competitiveness—thanks to China’s mature automotive supply chain, Chinese cars (especially electric and hybrid models) often deliver better performance and configuration at a more affordable price compared to counterparts in the same segment, offering excellent cost-effectiveness. Second, you’ll get diverse choices: whether you’re looking for a budget-friendly compact electric car for daily commuting, a high-end intelligent sedan for business use, or a heavy-duty commercial vehicle for work, Chinese brands cover multiple market segments to match different budgets and usage scenarios. Third, there’s leading-edge technology support: Chinese car dealers focus on advanced fields like new energy and smart driving—many models come with long-range battery systems, fast-charging technology, and intelligent cockpit functions (such as voice control and connected services), letting you access cutting-edge automotive tech without excessive costs.

Yes, we have automobile export qualifications and can provide you with one-stop car purchasing services.

Chinese car dealers offer an extensive selection of leading domestic brands, covering diverse market segments and technical orientations. Core options include global new energy leaders BYD (with a full lineup from affordable Seagull to premium Han EV, topping 2025 Q1 export rankings ), Chery Automobile (a globalization pioneer with 43.7% of sales from exports ), and Geely Auto (boasting high-growth sub-brands like Lynk & Co and Zeekr).
 
Other key brands span multiple categories: Changan Auto excels with electric models like DeepBlue SL03; Great Wall Motors leads in SUVs and new energy pickups; GAC AION stands out for long-range electric vehicles; Wuling Motors dominates the micro-EV market with the iconic Hongguang MINIEV. Tech-focused brands such as XPeng Motors (renowned for XNGP intelligent driving) and NIO (famous for battery-swap technology) are also widely available.
 
These brands collectively cover everything from economy cars to luxury EVs, with many leading global trends—BYD, Chery, and Geely now form China’s “globalization trio” . As a professional dealer, MashangAuto offers access to all these Chinese-manufactured brands, plus quality used vehicles. Feel free to contact us for the most competitive quotations tailored to your needs.

The export transportation of cars mainly includes the following methods: Ro-Ro transportation, car container transportation, and frame-based transportation.

There’s no one-size-fits-all “best” way—it depends on your needs, but we recommend options based on core priorities:
For cost-saving and bulk orders: Ocean shipping (Ro-Ro mode) works best, ideal for long-distance destinations like Africa or Latin America.
For speed and land-linked regions: Railway shipping is better, cutting transit time for Central Asia or Eastern Europe.
For flexibility and neighboring countries: Road transportation is optimal, enabling quick door-to-door delivery to Vietnam, Kazakhstan, etc.
We’ll help you pick the most suitable one based on your destination, order quantity, and timeline.

The prices marked on our website are calculated based on the CNY to USD exchange rate of 7.2.

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